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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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To help build audience agreement in a diverse workgroup, I usually ask open the workgroup with a fun icebreaker. If the workgroup is formal, I ask each member of the diverse workgroup to give a brief...

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Three Personas Assignment

Three Personas Assignment

Q What are the roles of personas in technical writing?

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Alex Gomes is a housewife of age 32. She lives with her husband Mr. Jacky and two kids near Cherry Blossom Park at Texas. She mainly used to handle all household responsibilities, while it was her husband, who used to take care of all other works such as online banking, clearing bills and ordering groceries online. Recently Alex’s husband has suffered an accident and doctor has prescribed him to take bed rest for 15 days Alex has never used online portal for any purpose, this is entirely new for her. Alex wants to book an appointment with Dr. Emily Harding at Dr. John Hopkins medical center for his husband.